Now accepting early partners

Unreported issues are destroying your reviews.

Guests won't call reception for a slow drain - they'll just leave a 2-star review later. Stop relying on manual shift handovers and give your guests a way to report problems instantly.

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TapDesk Dashboard

Open

2 new

In Progress

On track

Resolved

This week

Recent ReportsLive

AC not cooling

Room 204

2mNew

Shower drain clogged

Room 118

15mAssigned

TV remote missing

Room 305

1hFixed

Stop losing track of maintenance requests

Eliminate the chaos of verbal reports, paper notes, and WhatsApp threads that ruin your operational efficiency.

Frictionless Guest Input

Scans QR in the room, describes issue, attaches photo. Done in 10 seconds. No apps to download, no friction.

Automated Dispatch

The right person receives the report instantly on their device with room number, category, and photo. No dispatch bottlenecks.

Resolution & Analytics

Technician arrives prepared. Guest is happy. Status automatically updates to resolved, giving you clean data on your team's performance.

The operational leaks costing you 5-star reviews

Inefficient maintenance workflows drain your budget and ruin guest experiences. TapDesk gives you the oversight to run a tighter ship.

Hidden maintenance issues destroy your KPIs

68% of guests won't call reception for a slow drain. They save frustration for a 2-star review online, impacting your booking velocity.

Actionable reporting in 10 seconds

A QR code on the nightstand turns silence into reports. No app, no friction.

Manual handovers waste payroll hours

Scribbled notes and WhatsApp messages lead to delayed repairs, miscommunication, and wasted labor hours for your engineering team.

Automated routing and accountability

The system knows the room and attaches a photo. The right technician gets notified and tracked in real-time.

Blind dispatching ruins efficiency

Sending a technician without knowing the exact issue means multiple trips for tools. This doubles resolution time and operational costs.

Full context before opening the door

Technicians see the description, photo, and room history. They arrive equipped and ready to fix it on the first try.

You can't manage what you can't see

Hidden maintenance issues, lost WhatsApp messages, and delayed repairs are silently draining your operational budget.

Live Dashboard

See every issue in your hotel on a single screen. Track progress from report to resolution in real-time without refreshing.

Instant QR Reporting

Guests scan a code in their room. No app to download, no account to create. Pure frictionless experience.

Smart Routing

Plumbing issues go to plumbers. Tech issues go to IT. Auto-assigned instantly based on the issue category.

Analytics & Trends

Identify recurring issues. Know which rooms need preventive maintenance before guests notice.

Direct Support

You're not talking to a bot. Our early partners get a direct line to our founding team for setup and ongoing support.

Built for Speed

No bloated legacy features you don't need. Just a lightning-fast, purpose-built tool that solves one big problem perfectly.

Frequently Asked Questions

Everything you need to know about implementing TapDesk in your hotel.

Join our Early Partners Program

Get a 30-day free pilot. The software is 100% free - you only cover the manufacturing cost of the physical QR room stands (or you can print them yourself).

Apply for Pilot

Free trial for up to 50 rooms
Dedicated onboarding support
QR/NFC stickers shipped to your door
Cancel anytime. No contracts.